FAQs
LEAD TIME
All product is made to order and will be shipped out 1-4 weeks after order is placed. You will be notified when the order is shipped along with tracking info.
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FORMS OF PAYMENT
We bill guests upon checkout, not when items are shipped. We accept American Express, Discover, MasterCard & Visa. We use Shopify payments via Stripe and PayPal for payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL).
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PHOTOGRAPHY
We do the best to accurately photograph each product. Please keep in mind that the image color may appear differently than your monitor or screen. If there is a need to match a specific color please contact us at: hello@eightytwo-degrees.com for the best recommended color samples.
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MATERIAL & COLOR SAMPLES
We would be happy to mail out some samples. Please contact us at: hello@eightytwo-degrees.com for any color sample requests. Fees may apply for more than five.
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CONTENT USAGE
Social Media - Please credit Studio 82° by linking back to our site if any of the images from our site are used.
Other Promotion - Please contact us at: hello@eightytwo-degrees.com if you would like permission to use our images.
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INFORMATION + PROTECTION
We take your personal information very seriously and would never share or sell it. We only use your information for processing an order and shipping. We use the latest SSL encryption technology to ensure that your personal information is protected.
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DISCOUNTS + PROMOTIONS
We do occasionally offer promotions and discounts. To take advantage of the offers please enter the special code in the box provided at checkout. Please note that percentage-off discount codes do not affect shipping or taxes. None of our discount codes are case-sensitive. Discount codes can't be combined. In the event that you placed an order but forgot to use your code please email us at: hello@eightytwo-degrees.com for further instructions.